Custom CRM Systems & Client Portals in Ghana

Accra studio at 111 New Town Rd. Custom CRMs with WhatsApp inbox, GHS pipeline, and MoMo invoicing. From GHS 10,000. Live collections work: Julismart Susu, Kim Loans. You own the code.

Proof first

Pipelines Ghanaian teams already live in.

WhatsApp inbox, collectors, and GHS balances — not a foreign CRM you abandon in month two.

Doctor Barns Tech builds custom CRMs from GHS 10,000. Accra studio, 111 New Town Rd.

CRM WhatsApp inbox pattern

Where Ghana sells

The lead is already in the chat.

Why CRMs die

If it is not WhatsApp-native, the team will not open it

What you keep

  • Leads, deals, and WhatsApp in one place. From GHS 10,000.
  • MoMo invoices when you bill. Gateway from GHS 3,000.
  • Training before launch. 30 days included.

What you lose

  • A HubSpot trial nobody renews.
  • Excel plus a personal WhatsApp that leaves with the sales lead.
  • A pipeline in dollars that cannot show a GHS balance.
What you are buying

Six things a GHS 10,000 CRM must do

01

WhatsApp is a field

The conversation sits on the lead. Not in someone’s phone.

Inbox UI
02

A pipeline in GHS

Stages your manager can read on Monday.

Open Julismart
03

Invoices they can pay

MoMo or Paystack when you bill.

Payments
04

Roles, not one login

Sales, collector, admin. Audit if you need it.

Open Kim Loans
05

A phone the field can use

Collector app when the brief is on the street.

Collector UI
06

You own the data

Export and code. No hostage spreadsheet.

Accra studio
Featured Work

Real results for
real clients.

View Full Portfolio
Manjaro Store website
E-commerce Accra, Ghana

Manjaro Store

One of Ghana's biggest e-commerce platforms — a full-featured online marketplace and merchant platform.

Next.jsSupabaseStripe
Visit Live Site
Hogan Lovells website
Legal & Professional Global / USA

Hogan Lovells

A leading global law firm. A professional site showcasing practice areas, expert teams, and thought leadership.

ReactEnterprise CMSSEO
Visit Live Site
Hollard Ghana website
Insurance & Finance Ghana

Hollard Ghana

A major Ghanaian insurance group. A site that clearly presents products and facilitates online customer inquiries.

WordPressAPI Integration
Visit Live Site
San Marino Hotel website
Hospitality Accra, Ghana

San Marino Hotel

A luxury hotel in Accra. A site conveying premium amenities with bookings and rich media galleries.

Next.jsBooking Engine
Visit Live Site
WepStore SaaS website
E-commerce SaaS Global

WepStore SaaS

Multi-store e-commerce SaaS with Mobile Money, vendor dashboards, and 25k+ merchants in 120+ countries.

Next.jsMulti-storePayment APIs
Visit Live Site
EPA Oil and Gas website
Government Accra, Ghana

EPA Oil and Gas

Environmental Protection Authority Petroleum Department — regulations, oil spill response, and public info portal.

CMSStructured ContentGov UX
Visit Live Site
A75 Mobility website
Automotive Accra, Ghana

A75 Mobility

EV and fuel vehicle importer, assembler, and distributor. Lead-gen and fleet-partner positioning for West Africa.

CMSFormsSEO
Visit Live Site
Africmas & Dakeb Farm website
Agriculture Ghana / Global

Africmas & Dakeb Farm

Premium agricultural exporter — shea butter, soybeans, cashew, sesame. B2B RFQ flow and export positioning.

CMSFormsSEO
Visit Live Site
Honest Comparison

Custom CRM vs HubSpot vs Spreadsheets

We'll give it to you straight — here's how the three ways Ghanaian teams manage customers actually compare.

Custom CRM (Us)HubSpot / SalesforceSpreadsheets
Upfront costFrom GHS 10,000 one-timeLow start, $50–150/user/month foreverFree
Monthly per-seat feesNone — you own itUSD subscription that grows with your teamNone
WhatsApp-first workflowsNative — built for how Ghana sellsLimited, via paid add-onsManual copy-paste chaos
Mobile Money invoicingBuilt into your pipelineNot supported locallyManual — chasing screenshots
Fits your exact workflow100% — built around your processYou adapt to their processFlexible but breaks at scale
You own the platform & data100% — code, data, customersNo — rented monthlyYes, but fragile and unsecured
Follow-up reminders & automationAutomated — nothing slipsGood, on higher plansNone — memory and hope

Want the deep dive? Read our full custom CRM vs HubSpot comparison or see the best HubSpot alternative for Ghana.

How It Works

From Scattered Leads to a Working CRM in 6–12 Weeks

A proven delivery process — you always know what's happening, what's next, and when you go live.

01

Free Strategy Call

We map how leads reach you today — WhatsApp, calls, walk-ins — and where they fall through. No jargon, no obligation.

02

Workflow & Design

We design your pipeline stages, roles, and dashboards around your actual sales process. You approve before we build.

03

Build & Integrate

Custom development with WhatsApp, Mobile Money, and email wired in. You review working software at every stage.

04

Migrate & Train

We import your spreadsheet data, train your team hands-on, and run live tests — launch typically within 6–12 weeks.

05

Grow & Support

New automations, reports, and integrations as you scale. We stay your tech partner, not a vanished developer.

Transparent Pricing

Custom CRM Packages & Prices in Ghana

One-time investment. No per-seat USD fees. You own everything — the code, the data, and the customer relationships.

Starter CRM

GHS 10,000

Stop losing leads and start following up like a pro

  • Lead capture from web forms & WhatsApp
  • Visual sales pipeline with deal stages
  • Follow-up tasks & reminders
  • Contact & company records
  • Role-based access (admin & staff)
  • Core reports: leads, sources, conversions
  • Spreadsheet data migration
  • Team training + 2 months support
Get Started
MOST POPULAR

Growth CRM

GHS 25,000–35,000

For teams ready to automate follow-ups and get paid faster

  • Everything in Starter, plus:
  • WhatsApp integration & automated follow-ups
  • Mobile Money invoicing (Paystack / Hubtel)
  • Email & SMS notifications
  • Client portal for status & documents
  • Advanced dashboards & rep performance
  • Workflow automations & lead assignment
  • Mobile-first design for field teams
  • 3 months priority support
Get Started

Enterprise CRM

Custom Quote

Multi-branch operations & complex integrations

  • Everything in Growth, plus:
  • Multi-branch & multi-team support
  • WhatsApp AI assistant for lead qualification
  • ERP, accounting & custom API integrations
  • Audit trails & advanced permissions
  • Custom modules for your industry
  • Offline-capable field app features
  • Dedicated account manager
  • 6 months priority support
Get Started
50% upfront, 50% on launch Fixed price in writing — no surprises You own 100% of the code
Frequently Asked Questions

Custom CRM Questions, Answered

Everything Ghanaian business owners ask before commissioning a CRM — cost, HubSpot and Salesforce comparisons, timelines, WhatsApp integration, data migration, and ownership.

How much does a custom CRM cost in Ghana?
Custom CRMs at Doctor Barns Tech start from GHS 10,000 for a starter system with lead capture, pipeline, and follow-up reminders. Growth builds with WhatsApp integration and MoMo invoicing are quoted in writing — typically GHS 18,000 to GHS 35,000 depending on scope. Enterprise CRMs with multi-branch support are quoted custom. Every package includes training and 30 days of support.
Should I build a custom CRM or use HubSpot or Salesforce in Ghana?
For most Ghanaian businesses, custom wins on fit and total cost. HubSpot and Salesforce charge per-seat fees in US dollars every month, and their workflows assume American sales processes — not WhatsApp-first selling. A custom CRM from Doctor Barns Tech is a one-time investment from GHS 10,000 that you own, built around how your team actually sells.
How long does it take to build a custom CRM in Ghana?
A starter CRM with lead capture and pipeline typically ships in 6 to 8 weeks. Systems with complex automations, client portals, and integrations take 10 to 12 weeks. Doctor Barns Tech gives you a fixed timeline in writing before work begins.
What features does a custom CRM include?
A custom CRM from Doctor Barns Tech includes lead capture from every channel, a visual sales pipeline with follow-up reminders, WhatsApp integration, Mobile Money invoicing, role-based access, and reporting dashboards. Because it is custom, we build exactly the features your workflow needs.
Can the CRM integrate with WhatsApp?
Yes — WhatsApp integration is core to how we build CRMs in Ghana. Leads from WhatsApp flow into your pipeline, follow-up reminders can trigger WhatsApp messages, and we can add a WhatsApp AI assistant that qualifies leads and hands off to a person. Most sales conversations in Ghana start on WhatsApp.
Can the CRM send invoices and take Mobile Money payments?
Yes. We build Mobile Money invoicing into the CRM — generate an invoice, send it via WhatsApp or email, and the customer pays with MTN MoMo, Telecel Cash, or card through Paystack or Hubtel. Payments confirm automatically and the deal updates in your pipeline.
Can you migrate our data from spreadsheets into the CRM?
Yes. Doctor Barns Tech migrates contacts, leads, deal history, and customer records from Excel, Google Sheets, or your old system into the new CRM, with validation steps to catch duplicates. Your team starts day one with their history intact.
Do you train our team to use the CRM?
Yes. Every CRM package includes hands-on training before launch, plus simple guides they can refer back to. We design the interface around your existing workflow so adoption is fast, and support after launch is a WhatsApp message away.
Can my team use the CRM on their phones or in the field?
Yes. Every CRM we build is mobile-first, so sales reps can update deals, log calls, and check customer history from their phones. For field teams, we can add a collector app when the brief needs it.
What systems can a custom CRM integrate with?
A custom CRM from Doctor Barns Tech integrates with WhatsApp, email, SMS gateways like Hubtel, payment providers like Paystack and Flutterwave, your website contact forms, accounting tools, and ERP systems. Because we build it custom, we can connect to virtually any system with an API.
Do I own the CRM after it's built?
Yes. You own the code, the database, the customer data, and the hosting accounts. There are no per-seat fees and no platform that can raise prices on you — unlike HubSpot or Salesforce, where you rent access forever.
Who builds custom CRM systems in Ghana?
Doctor Barns Tech is an Accra CRM studio at 111 New Town Rd. Live collections work includes Julismart Susu, Kim Loans, and Trustlink Susu. Custom CRMs start from GHS 10,000 with WhatsApp integration and MoMo invoicing. Call +233 20 963 6158 or WhatsApp the brief.

More reading: Best CRM systems for Ghana · Custom software vs off-the-shelf · Digital transformation & AI automation

Ready to stop losing leads?

WhatsApp the brief. Fixed GHS quote. CRM with WhatsApp inbox and MoMo invoicing from GHS 10,000.